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Title
Text copied to clipboard!National Account Manager
Description
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We are looking for a highly motivated and experienced National Account Manager to join our dynamic sales team. The ideal candidate will be responsible for managing and growing key national accounts, ensuring customer satisfaction, and driving revenue growth. This role requires a strategic thinker with excellent communication and negotiation skills, as well as a deep understanding of the market and industry trends. The National Account Manager will work closely with various departments, including marketing, product development, and customer service, to ensure that our clients receive the best possible solutions and support. The successful candidate will have a proven track record of achieving sales targets, building strong relationships with clients, and identifying new business opportunities. This is a fantastic opportunity for a driven individual to make a significant impact on our company's success and growth.
Responsibilities
Text copied to clipboard!- Develop and implement strategic account plans to achieve sales targets.
- Build and maintain strong relationships with key national accounts.
- Identify and pursue new business opportunities within existing accounts.
- Collaborate with internal teams to ensure customer satisfaction and successful delivery of solutions.
- Monitor market trends and competitor activities to identify potential threats and opportunities.
- Prepare and present sales reports, forecasts, and performance metrics to senior management.
- Negotiate contracts and agreements with clients to secure long-term partnerships.
- Provide regular updates and feedback to clients on product developments and enhancements.
- Conduct regular business reviews with clients to assess their needs and satisfaction levels.
- Develop and deliver presentations and proposals to clients.
- Manage account budgets and ensure profitability.
- Attend industry events and trade shows to network and promote the company.
- Train and mentor junior sales team members.
- Ensure compliance with company policies and procedures.
- Resolve any issues or conflicts that may arise with clients.
Requirements
Text copied to clipboard!- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 5 years of experience in account management or sales.
- Proven track record of achieving sales targets and growing accounts.
- Excellent communication, negotiation, and presentation skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Strong understanding of market trends and industry dynamics.
- Ability to travel as needed.
- Exceptional organizational and time management skills.
- High level of professionalism and integrity.
- Customer-focused mindset with a passion for delivering exceptional service.
- Ability to handle multiple priorities and meet deadlines.
- Strong interpersonal skills and the ability to build relationships at all levels.
- Experience in developing and implementing strategic account plans.
Potential interview questions
Text copied to clipboard!- Can you describe a time when you successfully grew a key account?
- How do you approach developing a strategic account plan?
- What strategies do you use to identify new business opportunities within existing accounts?
- How do you handle conflicts or issues that arise with clients?
- Can you provide an example of a successful negotiation you conducted?
- How do you stay updated on market trends and competitor activities?
- What methods do you use to ensure customer satisfaction?
- How do you manage your time and prioritize tasks?
- Can you describe a challenging sales target you achieved?
- How do you collaborate with internal teams to deliver solutions to clients?
